*(current version is copy pasta from Jack)*
# SERVICE CATALOG
**The formatting on this document after moving it to markdown is FUBAR and needs to be fixed, so ignore this for now. Thanks.**
ACL space Prof. Bilal Shebaro at [
[email protected]](mailto:
[email protected])
VALT: no access from off campus - USE VPN, no access and they are in MAC or Nursing> SYSTEMS
Banner EIS
Sorin Library
Argos EIS make sure access form is filled out [https://app.smartsheet.com/b/form/a75adea35d324191a5ab7384ddf83d58?ss_v=165.0.0](https://app.smartsheet.com/b/form/a75adea35d324191a5ab7384ddf83d58?ss_v=165.0.0)
Intern access Fill out Affiliate Access form (My Hilltop)
.DAT file EIS
Minitab license US https://support.stedwards.edu/s/article/Accessing-Minitab-Statistical-Software
BOOMI EIS
HCC EIS
Degree Works EIS
ADP QTR EIS
Automic TEST EIS
Elsmere Salesforce EIS
SSL certificate Systems
Concur hiring manager would need to complete the form here: [https://myhilltop.stedwards.edu/task/all/concur-and-purchasing-card-request-form](https://myhilltop.stedwards.edu/task/all/concur-and-purchasing-card-request-form) as Advanced Placement manages that access.
Qualtrics Access, Brenda in ITEC
Maxient EIS - Integration-James Hinson
Whitelisting Network
Payroll Olga Barrios
Affiliate accounts. They last for up to a year and have to be renewed - if the requestor is the SEU rep, have them fill it out again with the same info. If it's a contractor contacting us directly, we need to find out who they're working for so that person can submit the affiliate renewal. Search 'affiliate" in myHilltop to find the form
SSO EIS
Open Enrollment HR referral
Faculty Profile edits Marketing
Collegiate Link Student Activities Carey Mays
DINF Systems
Citrix
OneCampus cases Jesse
Student Evaluation Kits Jocelyn shadforth
NVivo We grant access here [https://portal.mynvivo.com/account/licence-management/8a28acec88e103550188e95a1b4b5748/licence](https://portal.mynvivo.com/account/licence-management/8a28acec88e103550188e95a1b4b5748/licence)

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Photo Lookup App We recently made some changes to the photo lookup app - can you try it from this link? [https://myhilltop.stedwards.edu/task/all/photo-lookup](https://myhilltop.stedwards.edu/task/all/photo-lookup*)
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Chrome Web Store is only disabled when you're signed in with your SEU account in Chrome itself. All you need to do to gain access is to sign out and back in with a personal Google account, or stay signed out entirely. That should let you get any extension you need installed.
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just for awareness, in sensitive cases (divorce, deadname, etc) we can give a faculty or staff member a Gmail alias, but the username doesn’t ever change. Back in the past, former EIS staff members could take a very labor intensive process to delete a username, make a new one, and tie everything in Banner and Okta to it, but it was always a clunky and imprecise thing that causes future issues but we do not do aliases for students
That's one of the newer Macs - Apple started making their own CPUs for these laptops a few years back, and they're pretty great options. Your daughter should have at least 5-7 years of updates for the operating system, and it should work well!
Let us know if you have any other questions.
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Students, we are unable to provide support for personal computers on campus by the US team. I think you can help them run Windows or Mac updates to see if a driver needs to be updated. If the device has physical damage, the student may need to contact the laptop manufacturer support or Geek Squad.
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The major and minor lists are restricted like how they used to be under Sympa - you can send, and anyone in the group will receive, but students can't. Their replies would get a send error and not end up anywhere, unless they had been given previous manual access to send to that list (maybe a student worker in the dean's office, for example)
Hope that clears it up.
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LinkedIn Learning has many courses that go over InDesign [https://www.linkedin.com/learning/search?keywords=InDesign&u=35179268](https://www.linkedin.com/learning/search?keywords=InDesign&u=35179268). In addition, this KB [https://support.stedwards.edu/s/article/available-academic-tools#publications](https://support.stedwards.edu/s/article/available-academic-tools#publications) links to LinkedIn Learning resources for InDesign. If someone asks about learning a tool, LinkedIn Learning is a good place to check.
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Hi,
Your xxxxxxxxxxxxx group email has been created. You should have an email to activate. Once signed in, you can delegate out. [https://support.google.com/mail/answer/138350?hl=en](https://support.google.com/mail/answer/138350?hl=en)
Please let me know if you have any questions.
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We can add xxxxxxxxx to the Zoom phone, but you actually have the access to add and remove email delegates. Sign in to the clinic email directly (as in with its own username and password - this is best done in a Chrome incognito mode tab where you are NOT signed in to your St. Edward's account) and you'll see a tab in Gmail to edit delegates. This is where you can add him, and remove yourself. Once that's done, you can give him that password to change and add or remove any delegates himself the next go-around.
Here are some instructions from Google for delegating Gmail. Let me know if you get stuck signing in to that account.
[https://support.google.com/mail/answer/138350?hl=en#zippy=%2Cremove-a-delegate](https://support.google.com/mail/answer/138350?hl=en#zippy=%2Cremove-a-delegate)
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BOX reset
Marina, you're going to get an email to 'rejoin' the SEU Box account. Basically, if you leave the university and return (student to staff, etc) your Box account goes with you - so when you come back, we don't 'own' it and can't log you in!
You'll be directed to reset your [Box.com](https://box.com/) password (not your St. Edward's password) and after that, you can accept that invite. Once you do, your regular credentials will allow you to log in to box as expected.
Please let me know if you have trouble with this process.
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