#itsm-project #knowledgebase
December 4, 2024 @ 08:28
# Research
[(YouTube) Video showing datatype selection for export and .csv and .json export options](https://youtu.be/gqxneQxCpQ0?si=-nlP-RgXMtQJjg_0)
- What is a `.csv` export of our entire KB going to look like?
- Is there an API from TD that would make this `.json` useful?
![[Pasted image 20241204083949.png]]
From Salesforce docs: [Complete Knowledge Object Diagram](https://developer.salesforce.com/docs/atlas.en-us.knowledge_dev.meta/knowledge_dev/knowledge_development_object_model.htm)